Search results for "staff"

Booking Experience ensured staff-created reservation carts used the same hold expiration as your online booking cart. When staff opened the reservations page, holds were automatically set or refreshed using

Reports & Insights staff-facing guide in the dashboard to schedule and manage Unit Downtime. It walked your team through daily workflows and best practices, so fewer units got accidentally booked

Booking Experience added a prominent balance due alert banner in Staff Reservations so front desk staff spotted unpaid amounts before completing a booking. This reduced missed payments at check-in and helped

Booking Experience fixed an issue where applying gift cards or discount codes to staff-made reservations showed the wrong amounts in the order summary. Charges and receipts now matched the discounted total

Booking Experience could now follow a built-in guide for setting up and using the Staff Availability Calendar. This made it easier to assign coverage correctly, avoid double-booking staff, and keep

Booking Experience fixed an issue where the Submit button on the staff reservations form sometimes stayed disabled even after all required fields were completed for manual or card payments

Team Safely remove team member access when staff leave. Deactivate accounts and manage departing employees in RecSystems

Booking Experience fixed gift card and promo code behavior in Staff Reservations so the order summary and totals updated immediately when a code was applied or removed. We've also corrected

Team staff to your RecSystems account. Send invitations, set roles, and get your team working in the system

Booking Experience could now looked up customers in Staff Reservations with improved visual feedback and a smoother flow built for busy front-desk work. We added more complete form auto-fill

Booking Experience fixed an issue where the cart hold countdown reset every time staff refreshed the reservations screen. You can now rely on the hold timer to stay accurate across page reloads

Reports & Insights follow. You can now find quick steps and clearer tips in plain language, so staff marked units unavailable correctly

Booking Experience embedded cart-first concepts directly into your staff guides and removed links to internal documents. Your team can now follow one self-contained, up-to-date set of instructions during

Team Add team members to your RecSystems account and manage their access. Control

Bookings notes and track special requests on bookings in RecSystems. Document customer preferences, staff observations, and important information

Booking Experience fixed gift card handling in staff-made reservations so the order summary updated correctly when gift cards were added or removed. Payments now reflected the correct remaining balance after

Inventory Learn how to create and manage add-ons in RecSystems. Offer extras

Communication email credentials. This helped prevent accidental overwrites and reduced login mix-ups when multiple staff members

Booking Experience could keep your cart label list cleaner without losing past context, which helped staff stay organized

Booking Experience calendar-focused dashboard at a dedicated Dashboard Calendar page, making it easier for staff to jump straight into the daily schedule. We also added a cleaner Dashboard home

Booking Experience carts marked as completed. This removed the frustrating “can’t refund” dead-end and helped staff process customer refunds immediately

Booking Experience follow a polished Unit Downtime staff guide with fewer checklists and clearer step-by-step explanations. We’ve added a dedicated section showing exactly how downtime appeared

Booking Experience cart icon in the dashboard navbar that matched the main booking engine experience. Staff accessed the active cart from anywhere in the dashboard, which reduced back-and-forth

Booking Experience values more clearly at a glance, which reduced confusion at checkout and helped your staff confirm discounts

Booking Experience could scan each group faster, understand the context immediately, and share the guide with staff

Booking Experience when. This made it easier to answer customer questions, resolve disputes faster, and keep staff

Booking Experience updated staff guides to cover the Cart feature and corrected how payments and holds were described. You can now follow a new Cart Operations guide from the Daily Operations index

Booking Experience clearer booking header badge that reflected the true change in total, so staff and customers spotted price adjustments at a glance. We’ve also finalized how promotions displayed

Booking Experience prominent “Cancel Cart” button on the staff Reservations page next to “Back to Dashboard.” This let your team quickly clear abandoned or incorrect reservations and immediately

Booking Experience error messages to be more user-friendly and easier to understand. You and your staff could identify what went wrong faster and resolve refunds with fewer back-and-forth steps