Operator guides
RecSystems Help Center
Setup, bookings, payments, Rex, and Saturday operations — written for the person at the dock, not a software manual.
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Getting Started
Quick Start Guide: Get Your First Booking in 15 Minutes
Set up RecSystems and start accepting bookings in 15 minutes. Step-by-step guide for boat, powersports, and recreational rental businesses.
Getting Started
Creating Your First Booking - Step-by-Step Guide
Walk through creating your first booking in RecSystems. Complete step-by-step guide for phone orders, walk-ins, and manual reservations.
Managing Your Inventory
Understanding Fleets - Organize Your Rental Inventory
Learn how to use fleets in RecSystems to organize your rental inventory into categories like boats, jet skis, bikes, and more. Essential guide for rental businesses.
Locations & Pickup Points
Managing Locations - Pickup & Delivery Points
Set up and manage pickup and return locations for your rental business. Configure multiple locations, operating hours, and delivery zones.
Availability & Scheduling
Understanding Availability - How Bookings Work
Learn how RecSystems determines what's available to book. Understand availability calculations, calendar views, and how to manage your inventory scheduling.
Availability & Scheduling
Timeslot Wizard
Describe your rental day — Rex builds your whole schedule with pricing
Browse by topic
Getting Started
Everything you need to launch your rental business on RecSystems
6 guides →
Managing Your Inventory
Set up and organize your rental fleet, equipment, and add-ons
6 guides →
Locations & Pickup Points
Manage where customers pick up and return rentals
4 guides →
Availability & Scheduling
Control when your rental items are available for booking
7 guides →
Pricing & Fees
Set up rates, fees, taxes, and promotions
7 guides →
Managing Bookings
Create, modify, and manage customer reservations
10 guides →
Checkout Process
How customers complete their bookings online
3 guides →
Payments & Billing
Accept payments, process refunds, and manage billing
7 guides →
Gift Cards & Credits
Sell gift cards and manage customer credits
4 guides →
Customer Management
Manage customer information and history
4 guides →
Your Booking Website
Customize your online booking experience
6 guides →
Rex AI Assistant
Your AI copilot — chat, take actions, and manage your rental business hands-free
10 guides →
Reports & Analytics
Track performance and understand your business
6 guides →
Integrations
Connect RecSystems with other tools you use
4 guides →
Team & Permissions
Add team members and control access
4 guides →
Account Settings
Configure your account and preferences
7 guides →
Mobile Access
Use RecSystems on your phone or tablet
2 guides →
Troubleshooting
Common issues and how to resolve them
5 guides →
FAQ
Frequently asked questions
4 guides →
User journeys
New Business Setup
Complete setup for a new rental business
Daily Operations
Common daily tasks for managing rentals
Process a Booking
Complete lifecycle of a single booking
Optimize Your Pricing
Set up advanced pricing strategies
Handle a Cancellation
Process a booking cancellation with refund
Add a Team Member
Add staff with appropriate permissions