Search results for "refunds"

Payments Learn how to process refunds in RecSystems. Issue full refunds, partial refunds, and understand refund timing and policies

Bookings Learn how to cancel bookings and process refunds in RecSystems. Handle customer cancellations, refund policies, and vouchers

Booking Experience improved refunds so repeated refund attempts on a charge that was already refunded no longer created duplicate refund activity. You can now retry a refund with more confidence and spend

Booking Experience improved refund validation with a fallback so refunds processed through the cart worked more consistently. You saw fewer blocked refunds and spent less time troubleshooting edge-case refund

Booking Experience issue percentage-based refunds from the remaining balance in the refund modal. This made partial refunds more accurate when an order had multiple payments or prior refunds, and it reduc

Payments & Pricing updated the refunds checklist to reflect completed improvements, including safer retry handling, better controls around refund processing, standardized refund reasons, and clearer card details

Booking Experience improved refund processing so repeat attempts no longer created duplicate refunds when a request was retried. You can now issue refunds with more confidence during spotty connections or busy

Booking Experience improved cart refund handling to prevent duplicate refunds when the same request was retried or submitted more than once. You can now process refunds with more confidence, reducing double

Booking Experience improved the refund reason experience so you could select and record a reason more quickly during a refund. This made refunds easier to process, kept your records more consistent

Booking Experience improved the refund modal so it calculated smart card totals more accurately while you processed refunds. You could confirm the right refund amount faster and avoid manual math or accidental

Booking Experience refund a cart at any time after payment, including carts marked as completed. This removed the frustrating “can’t refund” dead-end and helped staff process customer refunds immediately

Booking Experience We’ve improved the refund modal to show the remaining amount during a refund and include clearer identifiers for the transaction. You could confirm you refunded the right booking

Booking Experience We’ve improved the cart refund window into a two-step wizard. You could enter the refund amount and reason first, then review a clear preview before confirming. This reduced

Booking Experience improved how gift card refunds were handled when you processed refunds from the cart. You can now issue refunds more reliably without needing manual workarounds, which helped you close

Payments & Pricing improved refunds to prevent accidental double submissions from creating duplicate refund attempts. You can now process refunds with more confidence and spend less time untangling billing issu

Booking Experience separated gift card refunds from other refunds in the cart. You could now see exactly what got refunded to a gift card versus back to a card, which reduced confusion

Booking Experience We’ve improved how refund reasons appeared by adding clearer colors and an icon. You could spot the right refund reason faster at a glance, which helped reduce mistakes when processing

Booking Experience improved refund handling so repeat refund attempts for the same order no longer created duplicate results. You can now process refunds with more confidence and spend less time reconciling

Payments & Pricing standardized the refund reasons sent to your payment processor so your refund records stayed consistent and easier to reconcile. We've also prevented refunds from restoring value to percentag

Booking Site Configure cancellation policies, rental agreements, and terms for your RecSystems booking site

Troubleshooting Troubleshoot payment problems in RecSystems. Fix card declines, stuck payments, refund issues, and checkout errors

Booking Experience improved the refund modal with a stepped layout that guided you through the refund process in a clear sequence. You could review details and confirm each step more easily, which

Booking Experience We’ve improved the refund flow by showing refund reasons as radio buttons instead of a less obvious selector. You could pick the right reason faster and more confidently, which helped

Payments & Pricing improved the refund process so the Continue button only worked after each required step was completed. You could now move through refunds in the right order, which reduced missed details

Booking Experience percent-based quick buttons when issuing refunds in the cart. This made it easier to apply common refund amounts (like 25%, 50%, or 100%) in one click, which reduced manual

Booking Experience fixed issues in the refund modal so it opened and behaved more consistently during cart and checkout workflows. You could process refunds with fewer interruptions, which helped you resolve custo

Payments & Pricing disabled the refund confirmation action after it was used once. This reduced the chance of accidentally submitting the same refund multiple times and helped you keep billing records cleaner

Booking Experience preview how a cart refund got allocated across items and payments before you processed it. This made it easier to confirm the right amounts got refunded and reduced back

Booking Experience fixed an issue where refund amounts didn’t always display correctly on the cart screen. You can now review refunds with confidence during checkout, reducing confusion and back-and-forth with

Booking Experience improved how unlocks behaved during payment and refund activity in the cart. You can now avoid accidental unlocks tied to refunds or payment changes, which helped prevent double-bookings