Search results for "history"

Customers View customer profiles in RecSystems. See booking history, customer details, and rental patterns for better service

Booking Experience fixed an issue where refunded payments sometimes didn’t stay reflected in Payment History. You could now trust Payment History to match what actually happened, which reduced confusion during

Booking Experience could now viewed a cart’s payment history directly from the cart, including past payments tied to that booking. This made it easier to answer customer questions and reconcile payments without

Booking Experience could now viewed a clear history of cart changes in a dedicated UI, including what changed and when. This made it easier to answer customer questions, resolve disputes faster

Booking Experience We've improved how cart payment transactions appeared in the dashboard by

Rex AI Assistant Use AI to generate and refresh marketing content for your units, fleets

Customers Manage customer information in RecSystems. Access booking history, view customer details, and provide personalized service

Bookings Learn how to apply phone-quote prices, collect partial payments, route balances

Fleet & Inventory refreshed the import wizard without losing Rex’s messages. We’ve kept the full message history for each import session, which gave you a clearer audit trail and helped you pick

Booking Experience We’ve improved your cart’s payment history so card payments showed only card-related transactions. You spent less time sorting through unrelated entries, which made it faster to confirm what

Booking Experience once in certain cart checkouts. You can now trust your order totals and payment history to stay accurate, which reduced clea

Troubleshooting Troubleshoot payment problems in RecSystems. Fix card declines, stuck payments, refund issues

Payments Learn when and how you receive payments from bookings. Understand payout timing

Rex AI Assistant Rex is your AI-powered copilot built into RecSystems. Chat naturally, take

Team Safely remove team member access when staff leave. Deactivate accounts and manage

Inventory Learn how to schedule downtime for rental units. Block availability for maintenance

Rex AI Assistant Learn how to use Rex Chat to manage your rental business through

Gift Cards Monitor gift card balances, usage, and status in RecSystems. Track redemptions, remaining

Bookings Learn what each booking status means in RecSystems. From pending to completed

Bookings Step-by-step guide to creating manual bookings in RecSystems. Book for

Booking Experience You can now view expanded Cart Info with comprehensive financials, payments, gift

FAQ Answers to common questions about RecSystems - booking software for boat, powersports, and

Booking Experience You could now see legacy bookings included in your analytics totals and

Booking Experience We've improved the dashboard cart so every payment stayed visible after

Booking Experience You could now applied final add-on charges like damage, fuel, and

Partnerships Email template for initial outreach to Lightspeed product team

Bookings Learn how to cancel bookings and process refunds in RecSystems. Handle customer

Bookings Learn how bookings work in RecSystems. Understand booking status, where bookings come

Managing Bookings Process check-ins for multiple bookings in a single cart. Select bookings

Bookings Add notes and track special requests on bookings in RecSystems. Document customer