Understanding Payouts - When You Get Paid
5 min read
Beginner
For Owner, Accountant
Updated about 2 months ago
Quick Answer
Stripe automatically sends payouts to your bank account on a schedule (usually 2-7 days after payment). Configure payout timing in your Stripe dashboard.
Understanding Payouts
When customers pay for bookings, you want to know when that money reaches your bank account. Here's how payouts work with Stripe and RecSystems.
How Payouts Work
The money flow:
Customer Pays → Stripe Receives → Fees Deducted → Payout to You
- Payment collected — Customer's card charged
- Stripe holds funds — Standard holding period
- Fees calculated — Processing + platform fees
- Payout sent — Net amount to your bank
- Bank processes — 1-2 days to post
Payout Timing
Standard Timeline
| Event | Timing |
|---|---|
| Payment received | Day 0 |
| Available for payout | Day 2-7* |
| Payout initiated | Per your schedule |
| Bank receives | +1-2 business days |
*Timing varies based on your account history with Stripe.
Your Payout Schedule
Configure in Stripe dashboard:
| Schedule | Description |
|---|---|
| Daily | Payouts every business day |
| Weekly | Payouts once per week |
| Monthly | Payouts once per month |
| Manual | You initiate payouts |
Factors Affecting Timing
- Account age — New accounts may have longer holds
- Business type — Some industries have different timelines
- Transaction history — Good history = faster payouts
- Bank processing — Weekends/holidays add time
What's Deducted
Before you receive payout:
Stripe Processing Fees
Standard Stripe fees (approximately):
- 2.9% of transaction
- + $0.30 per transaction
Example:
Payment: $350.00
Stripe fee: -$10.45 (2.9% + $0.30)
Platform Fees
RecSystems platform fee:
- Percentage of booking value
- Per your plan
- Split per your settings
Net Payout
What you receive:
Payment: $350.00
Stripe fee: -$10.45
Platform fee: -$35.00 (example 10%)
──────────────────────────
Net payout: $304.55
Viewing Payouts
In Stripe Dashboard
- Log into Stripe
- Click Balances → Payouts
- See:
- Pending payouts
- Completed payouts
- Payout schedule
In RecSystems
View payment history:
- Go to Bookings → Reports in the navbar, then select Payments
- See transactions
- Export for reconciliation
Managing Your Payout Schedule
Changing Frequency
In Stripe dashboard:
- Go to Settings → Payout schedule
- Select frequency
- Save changes
Setting Minimum Amount
Avoid small payouts:
- Go to Settings → Payout schedule
- Set minimum payout amount
- Payouts only when threshold met
Manual Payouts
If you want complete control:
- Set to manual schedule
- Initiate payouts when ready
- Choose specific amounts
Common Questions
When will my first payout arrive?
New accounts typically wait 7-14 days for first payout while Stripe verifies your account. Subsequent payouts follow your schedule.
Why is my payout on hold?
Possible reasons:
- New account verification pending
- Large transaction flagged for review
- Bank information needs verification
- Dispute or chargeback pending
What if a refund happens after payout?
If you refund a customer after receiving payout:
- Refund amount deducted from next payout
- Or charged back if no upcoming payments
Do refunds affect my payout schedule?
Refunds are deducted from available balance, which may reduce upcoming payouts.
Reconciliation
Matching Payouts to Bookings
Each Stripe payout includes:
- List of included transactions
- Fees breakdown
- Net amount
Exporting Data
From Stripe dashboard:
- Download payout reports
- CSV for accounting
- Matches to RecSystems transactions
Tips for Bookkeeping
- Export reports regularly
- Reconcile with bank statements
- Track refunds separately
- Keep records of fees
Troubleshooting
Payout not received
- Check Stripe dashboard for status
- Verify bank account details correct
- Allow for bank processing time
- Contact Stripe support if missing after 5 business days
Amount doesn't match expected
- Review fees deducted
- Check for refunds during period
- Look at disputes/chargebacks
- Compare to transaction list
Bank account issues
- Verify routing and account numbers
- Ensure account can receive ACH
- Update if account changed
- Re-verify if needed
Best Practices
Cash Flow Planning
- Understand your payout timing
- Account for processing delays
- Don't spend money before received
- Keep reserve for refunds
Record Keeping
- Download statements monthly
- Match to RecSystems reports
- Document for taxes
- Track fees as expense
Bank Account
- Use dedicated business account
- Keep account in good standing
- Update details promptly if changed
- Enable notifications for deposits
Related Articles:
Frequently Asked Questions
When do I receive money from bookings?
Stripe sends payouts to your bank automatically, typically 2-7 days after payment is collected. The exact timing depends on your Stripe account settings and your bank.
Can I change my payout schedule?
Yes, configure payout frequency (daily, weekly, monthly) in your Stripe dashboard. You can also set a minimum payout amount.
Why haven't I received my payout?
Check your Stripe dashboard for payout status. Common delays include weekends/holidays, pending verification, or holds on new accounts. Bank processing also adds 1-2 days.
How do fees affect my payout?
Stripe processing fees and RecSystems platform fees are deducted before payout. You receive the net amount after all fees.
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