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Payments & Pricing

Payments & Pricing guides and tutorials for RecSystems.

26 articles in this category

AR aging reports now supported Created vs Rental basis

You could now switched AR aging reports between a Created-date basis and a Rental-date basis, both in the report view and in CSV exports. This made it easier to match your receivables to how you tr...

Billing reports received world-class upgrades

We've improved billing reports with world-class upgrades, so you could review revenue and charges with fewer clicks. You could spot issues faster and close out your day with more confidence.

Charge delivery fees by distance from locations

You can now set up locations with GPS coordinates and mileage-based pricing, including per-mile rates and free miles. This let you automatically charge delivery or pickup fees based on distance, so...

Check-in emails showed the correct local time

We've fixed an issue where check-in emails could display times in the wrong timezone. Your customers received the correct local check-in details, which reduced confusion and cut down on last-minute...

Choose when and how addons got paid

You could now set each addon to charge online at booking or get collected on-site by staff or a third party. We added on-site collection tracking right into the check-in and return flows, so your t...

Cleaner billing reports with an extra KPI

We've improved the formatting in your billing reports so totals and key details were easier to scan and share. We've also added an extra KPI to give you a clearer snapshot of billing performance at...

Cleaner billing series reports without grouped dates

We’ve improved billing series reports by removing grouped date formatting that could make totals harder to read. You can now review recurring billing activity with clearer line items, which helped ...

Cleaner refund reasons and safer gift card handling

We've standardized the refund reasons sent to your payment processor so your refund records stayed consistent and easier to reconcile. We've also prevented refunds from restoring value to percentag...

Cleaner refunds exports with consistent descriptions

We’ve improved refunds exports by guarding the Description field so it stayed consistent and didn’t cause messy or confusing rows in your reports. You can now download refunds data with fewer manua...

Clearer executive billing PDFs with footer details

We've improved executive billing PDFs by showing deltas more clearly and adding a footer for quick reference. You can now review what changed at a glance and keep cleaner records for owners, manage...

Clearer payment error messages at checkout

We've improved how payment errors were categorized so you and your customers saw clearer, more consistent messages when a charge didn’t go through. You spent less time guessing what happened and co...

Clearer, more accurate billing reports

We've improved the accuracy and usability of billing reports. You could review revenue and charges with more confidence, which helped reduce end-of-month reconciliation time and cut down on back-an...

Custom domain checkout pages loaded more reliably

We've fixed an issue that affected checkout and billing pages on custom domains. You can now take payments more consistently without customers seeing blocked pages or failed loads, which helped red...

Export billing reports with cleaner, polished output

You could export billing reports more reliably, with cleaner formatting and fewer confusing edge cases. This made it easier to share numbers with your accountant, reconcile payouts, and keep your b...

Export reports as a real Excel workbook

You could now download exports as a true XLSX workbook instead of a basic CSV placeholder. We added a clearer, multi-sheet layout (including Summary and supporting details) so you could review bill...

Faster Billing Reports with On-Demand Payment Methods

We've improved Billing Reports by loading the Payment Methods donut only when you chose to view it. This reduced the work needed to open the report, so pages loaded faster and stayed more responsiv...

Faster dashboard navigation with shortcuts and mobile bar

You could now used keyboard shortcuts on the Dashboard Home to move through common front-desk tasks faster. We also added a sticky mobile action bar so key actions stayed within thumb reach, which ...

KPIs report now showed net fees clearly

We've improved the KPIs report to show net fees more clearly in your billing reporting. You could now understand what you actually kept after fees at a glance, which made it easier to reconcile pay...

More consistent report exports in live and test

We've improved report exports by saving a snapshot of the export details at the time you ran it, so the numbers and settings stayed consistent when you downloaded or re-opened the export. We've als...

Prevented duplicate refunds at confirmation

We've disabled the refund confirmation action after it was used once. This reduced the chance of accidentally submitting the same refund multiple times and helped you keep billing records cleaner w...

Refund checklist updates reflected completed improvements

We updated the refunds checklist to reflect completed improvements, including safer retry handling, better controls around refund processing, standardized refund reasons, and clearer card details i...

Refunds no longer double-submit accidentally

We've improved refunds to prevent accidental double submissions from creating duplicate refund attempts. You can now process refunds with more confidence and spend less time untangling billing issu...

Refunds now followed a guided step-by-step flow

We've improved the refund process so the Continue button only worked after each required step was completed. You could now move through refunds in the right order, which reduced missed details and ...

Reports dashboard loaded faster and smoother

We’ve improved performance on the Reports dashboard by reducing processing and adding smarter caching for potential revenue. You can now open and refresh reports faster during busy hours, with less...

Smoother dashboard navigation and quicker actions

We've polished the Dashboard Home experience with clearer shortcuts, improved hover feedback, and easier-to-find actions in dropdown menus. You could jump to key sections more smoothly, which reduc...

View reports across multiple accounts

You could now ran billing reports across multiple accounts from one place instead of switching accounts repeatedly. This made it easier to reconcile totals, spot discrepancies, and close out your b...