Search results for "communication"

29 results found

Setting Operating Hours - Location Availability

Locations each location is open for pickups and returns. Set operating hours, seasonal schedules, and communicate availability to customers
Settings & Configuration Overview

Settings RecSystems settings. Configure your business profile, timezone, currency, email templates, and customer communications
Advance Payment Deposits - Partial Payment at Checkout

Pricing Learn how to collect advance payment deposits in RecSystems. Configure percentage or
Seasonal Schedules - Peak and Off-Season Availability

Availability Configure different rental schedules for peak season vs off-season. Automatically adjust
Quick Start Guide: Get Your First Booking in 15 Minutes

Getting Started Set up RecSystems and start accepting bookings in 15 minutes. Step-by
Adding Notes to Bookings - Track Special Requests

Bookings Add notes and track special requests on bookings in RecSystems. Document customer
Processing Refunds - Issue Full & Partial Refunds

Payments Learn how to process refunds in RecSystems. Issue full refunds, partial refunds
Understanding Pricing in RecSystems

Pricing Learn how pricing works in RecSystems. Set base rates, dynamic pricing, fees
Changing a Booking - Modify Dates, Units & Add-Ons

Bookings Learn how to modify existing bookings in RecSystems. Change dates, switch units
Group & Multi-Unit Bookings - Handle Large Parties

Bookings Learn how to handle group bookings with multiple rental units in RecSystems
Customer Notes & Tags - Document Preferences

Customers Add notes and tags to track customer preferences in RecSystems. Document special
Managing Customers - Customer Information Overview

Customers Manage customer information in RecSystems. Access booking history, view customer details, and
Setting Up Your Account

Getting Started Complete your RecSystems account setup with business information, logo, contact details, and
Redeeming Gift Cards - Apply Gift Cards to Bookings

Gift Cards Learn how customers redeem gift cards in RecSystems. Apply gift card codes
Tracking Gift Card Balances - Monitor Usage & Status

Gift Cards Monitor gift card balances, usage, and status in RecSystems. Track redemptions, remaining
Rex's Smart Suggestions — AI-Powered Recommendations

Rex AI Assistant Rex analyzes your live business data and suggests what to do next
Managing Saved Payment Methods

Payments & Billing Manage saved payment methods for customers. Add, remove, and set default cards
Discounts & Coupons - Create Promotional Codes

Pricing Create discount codes and coupons for your rental business. Offer percentage off
Time Zone Settings - Set Your Business Time Zone

Settings Configure your business time zone in RecSystems. Ensure bookings, schedules, and times
Removing Team Members - Manage Access When Staff Leave

Team Safely remove team member access when staff leave. Deactivate accounts and manage
Creating a Booking - Manual Reservations

Bookings Step-by-step guide to creating manual bookings in RecSystems. Book for
Booking Troubleshooting - Fix Reservation Issues

Troubleshooting Troubleshoot booking problems in RecSystems. Fix availability issues, missing bookings, status problems
Frequently Asked Questions

FAQ Answers to common questions about RecSystems - booking software for boat, powersports, and
Blocking Dates - Close Specific Days from Booking

Availability Block specific dates from being booked in RecSystems. Use date blocking for
Actions Rex Can Take — AI-Powered Operations

Rex AI Assistant Rex can check in customers, mark returns, create pricing rules, schedule maintenance
Customer Emails Through Rex — Draft, Review, Send

Rex AI Assistant Use Rex to draft customer emails — check-in reminders, balance notices
Check-In & Check-Out - Process Arrivals and Returns

Bookings Learn how to process customer check-ins and equipment returns in RecSystems
Fleet Status & Weather Intelligence

Rex AI Assistant Ask Rex about fleet availability, unit status, and weather conditions. Get real
Cancellations & Refunds - Handle Booking Cancellations

Bookings Learn how to cancel bookings and process refunds in RecSystems. Handle customer