Search results for "customer"

Customers Manage customer information in RecSystems. Access booking history, view customer details, and provide personalized service

Customers View customer profiles in RecSystems. See booking history, customer details, and rental patterns for better service

Bookings Learn how to apply phone-quote prices, collect partial payments, route balances

Booking Site Understand your RecSystems booking website. Learn how customers browse, book, and pay on your online booking page

Inventory Learn how to create and manage add-ons in RecSystems. Offer extras

Rex AI Assistant draft customer emails — check-in reminders, balance notices, and custom messages. Review and edit before sending

Payments Learn how to collect payments from customers in RecSystems. Process card payments online and in person, handle deposits, and charge balances

Bookings Learn how to cancel bookings and process refunds in RecSystems. Handle customer cancellations, refund policies, and vouchers

Checkout Understand the checkout process from cart to confirmation. Learn how customers complete their rental bookings online

Customers notes and tags to track customer preferences in RecSystems. Document special requests, important information, and build better relationships

Gift Cards Offer gift cards to your customers in RecSystems. Let customers purchase gift cards for friends and family, creating prepaid credit for rentals

Bookings notes and track special requests on bookings in RecSystems. Document customer preferences, staff observations, and important information

Checkout What information customers provide during checkout. Configure required fields, waivers, and rental agreements

Booking Experience make key details easier to read at a glance. You can now send customers a cleaner, more professional message that reduced confusion about where to go and what

Bookings Learn what each booking status means in RecSystems. From pending to completed

Checkout payment works during checkout. Credit cards, deposits, gift cards, and what customers see when paying

Settings Learn how RecSystems sends automated emails to your customers for confirmations, reminders, and receipts. Emails use your business branding automatically

Pricing price preview tool to see exactly what customers will pay before they book. Verify pricing, test rules, and answer customer questions accurately

Bookings Learn how to process customer check-ins and equipment returns in RecSystems. Handle arrivals, inspections, and complete the rental cycle

Integrations SmartWaiver integration for digital liability waivers. Customers sign online before their rental with pre-filled information

Settings Learn how RecSystems sends automated emails to your customers for confirmations, reminders, and receipts. Emails use your business branding automatically

Booking Experience fixed an issue where logged-in users who visited your custom domain sometimes landed on the RecSystems homepage instead of your booking engine. Your custom domain now consistently loaded

FAQ Answers to common questions about RecSystems - booking software for boat, powersports, and

Booking Site Connect your own domain name to your RecSystems booking site. Use book.yourbusiness.com

Bookings Step-by-step guide to creating manual bookings in RecSystems. Book for

Troubleshooting Troubleshoot payment problems in RecSystems. Fix card declines, stuck payments, refund issues

Booking Experience improved the cart payment confirmation so customers saw clearer details after completing a payment. You spent less time answering “Did my payment go through?” questions, and customers felt

Payments & Pricing fixed an issue that affected checkout and billing pages on custom domains. You can now take payments more consistently without customers seeing blocked pages or failed loads, which helped

Communication updated all custom domain email templates to use a consistent, professional design with RecSystems brand colors. You can now count on better mobile readability and fewer customer mistakes

Availability Configure rental schedules (timeslots) for hourly, half-day, full-day, and multi