Price Preview Tool - See What Customers Pay
3 min read
Beginner
For Owner, Manager, Staff
Updated about 2 months ago
Quick Answer
Use the price preview by starting a booking for the unit and dates requested. The cart shows the full price breakdown including base rate, add-ons, fees, taxes, and any dynamic pricing rules applied.
Price Preview Tool
Need to know exactly what a customer will pay? The price preview shows complete pricing including base rates, add-ons, fees, taxes, and dynamic pricing—all before committing to a booking.
When to Use Price Preview
Use price preview to:
- Answer phone inquiries — How much for a pontoon on Saturday?
- Verify pricing setup — Test that your rules work correctly
- Create accurate quotes — Exact figures, not estimates
- Troubleshoot pricing — Understand why a price is what it is
How to Preview Pricing
Method 1: Create a Test Booking
- Go to Bookings → New Booking in the navbar
- Select the unit customer is asking about
- Choose the dates/times
- Select any add-ons
- View the Cart Summary
The cart shows the complete price breakdown.
Method 2: Walk Through Booking Site
- Open your booking site (customer view)
- Search for the unit and dates
- Add to cart
- View cart for full breakdown
This shows exactly what customers see.
Understanding the Breakdown
A typical price breakdown shows:
──────────────────────────────────────
24ft Pontoon Boat - Full Day $350.00
Weekend Surcharge (+25%) $87.50
──────────────────────────────────────
Rental Total $437.50
Add-Ons:
Cooler with Ice $15.00
Damage Waiver $25.00
──────────────────────────────────────
Add-On Total $40.00
Marina Pickup Fee $15.00
──────────────────────────────────────
Subtotal $492.50
Tax (8.25%) $40.63
──────────────────────────────────────
Total $533.13
Components Explained
| Component | Source |
|---|---|
| Base Rental | Unit + Timeslot price |
| Surcharges | Dynamic pricing rules |
| Add-Ons | Fleet add-ons selected |
| Location Fee | Pickup/delivery charge |
| Subtotal | Sum before tax |
| Tax | Calculated on subtotal |
| Total | Final amount due |
Giving Phone Quotes
When a customer calls asking for pricing:
Step-by-Step
-
Ask key questions:
- What would you like to rent?
- What dates/times?
- How many people?
- Where would you pick up?
-
Pull up pricing:
- Start a booking with those details
- Add requested add-ons
- Select pickup location
-
Read the total:
- That would be $533.13 including tax
- Explain components if asked
-
Offer to hold:
- Would you like me to hold that for you?
- If yes, complete booking
- If no, abandon cart (it expires automatically)
Tips for Quotes
- Be specific about what's included
- Mention required items (damage waiver, etc.)
- Note any deposits required
- Explain cancellation policy
Verifying Your Pricing
Test your pricing regularly:
Weekday vs. Weekend
Create bookings for both and verify:
- Base rates are correct
- Weekend surcharges apply (or don't)
- Difference matches your rules
Different Seasons
Test dates in different seasons:
- Peak season pricing applies
- Off-season pricing applies
- Transitions work correctly
Multiple Units
Compare pricing across fleet:
- Higher-tier units cost more
- Add-ons apply correctly
- Location fees are consistent
Price Rules
Verify dynamic pricing:
- Last-minute discounts work
- Early-bird rates apply
- Volume discounts calculate
Troubleshooting Pricing
Price seems wrong
Check these in order:
- Base rate — Is it set correctly on unit-timeslot?
- Price rules — What rules are applying?
- Add-ons — Are required add-ons included?
- Location — What's the pickup fee?
- Tax rate — Is it configured correctly?
Price rule not applying
- Check rule dates/days match booking
- Verify rule is active
- Review rule priority
- Ensure rule is assigned to unit/timeslot
Unexpected surcharge
Look at price breakdown for clues:
- Named surcharges indicate rules
- Check what rules match the booking conditions
Quick Reference: Price Factors
| Factor | Affects Price When |
|---|---|
| Unit | Different units have different base rates |
| Duration | Longer = more (but maybe per-hour discount) |
| Day | Weekends may have surcharges |
| Date | Seasonal and holiday pricing |
| Booking Window | Early-bird or last-minute rules |
| Quantity | Multiple units, volume discounts |
| Add-Ons | Optional and required extras |
| Location | Pickup/delivery fees |
| Tax | Applied to subtotal |
Related Articles:
Frequently Asked Questions
How can I see what a booking will cost?
Start a booking for the unit and dates in question. The cart displays the complete breakdown including base rate, add-ons, location fees, taxes, and any price rules that apply.
How do I give a customer a quote over the phone?
Walk through the booking process for their requested dates and unit. Read them the total from the cart. You can abandon the cart after if they don't book.
How do I verify my pricing is set up correctly?
Create test bookings for different scenarios (weekdays, weekends, seasons) and verify the prices match your expectations. Check that dynamic pricing rules apply correctly.
Why is the price different than expected?
Check for dynamic pricing rules (weekend, seasonal surcharges), add-ons, location fees, and taxes. The price breakdown shows each component.
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