Adding a New Location#

This guide walks you through creating a new pickup/return location in RecSystems. You'll create the basic location first, then add details like address and contact information.

Before You Start#

Before adding a location, you'll need:

• Location name — A clear, recognizable name
• Location fee — Base delivery/pickup fee (can be $0)

Creating a New Location#

Step 1: Navigate to Locations#

From the navbar, click Account → Locations. You'll see a list of your existing locations.

Step 2: Click New location#

Click the New location link at the top of the page.

Step 3: Enter Basic Information#

Fill in the creation form:

Naming tips:

• Use names customers will recognize
• Be specific if you have multiple locations
• Include area or landmark references

Step 4: Create the Location#

Submit the form to create the location.

Adding Location Details#

After creating the basic location, click Edit to add complete information.

Location Address#

Expand the Location Address section and enter:

Why address matters:

• Enables map display for customers
• Provides directions link
• Required for distance-based delivery fee calculations

GPS Coordinates#

For precise mapping, add:

• Latitude — e.g., 30.2672
• Longitude — e.g., -97.7431

Contact Information#

Help customers reach this location:

SEO Details#

For search engine optimization:

• SEO Title — Page title for search results
• Meta Description — Description shown in search results

Content#

Add detailed information:

• Headline — Marketing headline for the location
• Detailed Overview — Full description for customers

Delivery Pricing#

Configure delivery fees:

Base Delivery Fee:

• The flat fee charged for this location

Mileage Add-On:

• Toggle to add per-mile charges on top of base fee
• Set per-mile rate
• Set free miles included in base fee

Example pricing:

• Base fee: $20
• Per-mile rate: $3.75
• Free miles: 5
• Result: 12 miles away = $20 base + (12-5) × $3.75 = $46.25

Location Images#

Upload photos to help customers find you:

• Exterior of the building
• Parking area
• The actual pickup spot
• Signage or landmarks

Status#

• Location is Active? — Toggle ON to make visible to customers

Save Changes#

Click Save to save all your edits.

Assigning Units to the Location#

After configuring the location, assign units from the main Locations page:

1. Go to Account → Locations
2. Find your location
3. Use the unit checkboxes to assign which units are available at this location

Managing Multiple Locations#

If you have multiple locations:

Organization Tips#

• Use clear, distinct names
• Include area or landmark references
• Consider a naming convention (e.g., North Marina, South Marina)

Fee Considerations#

• Different locations can have different base fees
• Delivery locations might have mileage fees
• Main locations might be free ($0)

Editing Locations#

To edit an existing location:

1. Go to Account → Locations
2. Click Edit next to the location
3. Make your changes across any section
4. Click Save

What you can change:

• Name and description
• Address and contact info
• Delivery fees and mileage settings
• Images
• Active status

Note: Existing bookings keep their original location information. Changes only affect new bookings.

Troubleshooting#

Customers can't see my location#

• Verify the location is Active (toggle is ON)
• Check that units are assigned
• Ensure assigned units are also published

Address not showing on map#

• Verify the address is complete and correct
• Include city, state, and ZIP
• Try adding GPS coordinates

Can't assign units#

• Create the location first
• Units must exist before assignment
• Check unit isn't archived

Related Articles:

• Managing Locations
• Delivery & Location Fees