Setting Rental Schedules#

Rental schedules (timeslots) define when and how long customers can rent your equipment. From quick hourly rentals to week-long adventures, timeslots give you complete control over your booking options.

Understanding Timeslots#

A timeslot is a rental schedule that defines:

• When rentals can happen (days, hours)
• How long rentals can be (duration options)
• What price to charge (connected per unit)

Types of Rental Schedules#

Hourly Rentals#

For same-day rentals measured in hours.

Best for:

• Jet ski rentals (2-4 hours)
• Kayak/paddleboard rentals
• Guided tours
• Equipment with high turnover

Example: Morning Rental — 9 AM to 1 PM

Daily Rentals#

For overnight or multi-day rentals.

Best for:

• Boat rentals (full day or weekend)
• RV/camper rentals
• Multi-day equipment
• Vacation rentals

Example: Weekend Rental — Friday 2 PM to Monday 10 AM

Creating a Timeslot#

Step 1: Navigate to Timeslots#

Go to Account → Timeslots in the navbar, or access via Account Info → Rental Timeslots in the sidebar menu.

Step 2: Click Add Timeslot#

Click Add Timeslot to open the creation form.

Step 3: Choose Rental Type#

You can also choose between:

• Fixed Times — Set start/end times
• Flexible Times — Customers choose from available time intervals

Step 4: Configure Basic Settings#

Name: Give it a descriptive name

• Full Day (8 hours)
• Weekend Rental
• Hourly Jet Ski

Operating Hours:

• Start Time — When rentals can begin
• End Time — When rentals must end

Active Days:

• Check the days this schedule is available
• Weekends only? Check only Saturday and Sunday
• Daily? Check all seven days

Step 5: Configure Duration#

For Fixed Schedules:

• Single, set duration (e.g., exactly 4 hours)
• Customers can't choose duration
• Pick start time, end time is calculated

For Flexible Schedules:

• Multiple duration options
• Customers choose their duration
• More options = more flexibility

Flexible Time Selection#

Enable Flexible Time Selection to let customers choose their duration:

Adding Duration Options#

1. Enable flexible time selection
2. Click Add Option
3. Enter name and duration
4. Repeat for each option

Example Duration Options:

Option Pricing#

Each option can have its own price when connected to units:

• 2 Hours: $100
• Half Day: $150
• Full Day: $200

This lets you offer volume discounts for longer rentals.

Time Intervals#

For flexible hourly timeslots, set how often slots are available:

Time Interval: How frequently start times are offered

Smaller intervals = more flexibility for customers

Daily Rental Settings#

For daily (multi-day) rentals:

Minimum/Maximum Duration#

Day-Specific Minimums#

Require longer minimums on busy days:

This helps maximize weekend utilization.

Return Time#

Fixed Return Time: Everyone returns at the same time

• Example: All returns by 10 AM

Flexible Return: Return anytime within operating hours

• Example: Return between 9 AM and 5 PM

Connecting Timeslots to Units#

Timeslots must be connected to units to take bookings:

From the Unit Page#

1. Go to Account → Fleets in the navbar → Click on a unit
2. Find the Timeslots section
3. Click Add Timeslot
4. Select the timeslot
5. Enter the base price for this unit
6. Save

Setting Prices#

Each unit-timeslot connection has its own price:

Same timeslot, different prices:

• 22ft Pontoon + Full Day = $350
• 24ft Premium Pontoon + Full Day = $450
• Jet Ski + Full Day = $200

Option-Specific Pricing#

For flexible timeslots, set prices per option:

Example Configurations#

Jet Ski Rental (Hourly)#

Timeslot Settings:

• Type: Hourly
• Flexible: Yes
• Hours: 9 AM - 6 PM
• Days: All week
• Interval: 30 minutes

Options:

• 1 Hour: $80
• 2 Hours: $140
• Half Day (4hr): $240

Pontoon Boat (Daily)#

Timeslot Settings:

• Type: Daily
• Pickup: 9 AM
• Return: 10 AM next day
• Days: All week
• Min: 1 day, Max: 7 days
• Friday/Saturday min: 2 days

Pricing:

• Per day: $350

Weekend Only RV#

Timeslot Settings:

• Type: Daily
• Pickup: Friday 3 PM
• Return: Monday 10 AM
• Days: Friday only (start)
• Min: 2 days, Max: 14 days
• Season: May 1 - October 31

Pricing:

• Per day: $200

Closed Days and Multi-Day Rentals#

When your business is closed on certain days (like Sundays), you can still allow
multi-day rentals that span those days. The customer has the equipment on your
closed day — they just can't pick up or return it.

How Active Days Work for Multi-Day Rentals#

The Active Days checkboxes control which days customers can pick up and return equipment — not which days the rental can exist. Think of it like a library: the book can be checked out over the weekend even if the library is closed Saturday and Sunday.

Example: Your golf cart rental is open Monday through Saturday, closed Sunday.

Preventing Returns on Closed Days#

If you're closed on Sunday and don't want any bookings ending on Sunday, here's what to do:

1. Uncheck Sunday in Active Days — this blocks Sunday as a pickup or return day
2. Set Saturday Minimum Stay to 2 days — this ensures Saturday pickups automatically extend to Monday return

To set Saturday's minimum:

1. Go to your timeslot → Edit
2. Open the Day-Specific Minimum Stay Requirements section
3. Set Saturday to 2 days
4. Save

Now when a customer clicks Saturday on the calendar, the shortest rental returns Monday — skipping Sunday entirely.

Rentals Spanning Closed Days on the Calendar#

When a customer selects a multi-day range that spans a closed day:

• The closed day appears dimmed in the calendar range (you'll see it's greyed out between the green start and end dates)
• This is normal — it means business closed, but your rental continues
• The customer can still click available dates on both sides of the closed day

Multi-Day Packages (Weekend, Week, etc.)#

For businesses that offer fixed rental packages — like houseboats with Weekend (Fri→Sun), Mid Week (Mon→Thu), and Weekly packages — use Flexible Time Selection with Duration Options.

Setting Up Rental Packages#

1. Create a timeslot:

   • Type: Multi-day Rental
   • Time Selection: Flexible Times
   • Active Days: Check only the valid start day(s)
     • For Friday Departure: check only Friday
     • For Monday Departure: check only Monday
   • Return Time Policy: Fixed Time Return (set to your return time)

2. Add Duration Options (packages):

   • Weekend: 2 days (Fri 1pm → Sun 4pm)
   • Mid Week: 3 days (Mon 1pm → Thu 4pm)
   • Week: 6 days (Fri 1pm → Thu 4pm or Mon 1pm → Sun 4pm)
   • Mark each as a Multi-Day option and set Flat Price

3. Connect to units with package pricing:

   • Each boat gets its own price per package
   • Set the option price for each package on each unit

Example: Houseboat Rate Sheet#

Two timeslots:

Per-boat pricing (set on each unit-timeslot connection):

The calendar only shows Fridays and Mondays as selectable dates. When a customer
clicks a Friday, they see Weekend and Week packages. When they click a Monday,
they see Mid Week and Week packages.

Package Return Days and Closed Days#

With packages, the return day is defined by the package duration — not by the Active Days setting. If your Friday Departure timeslot only has Friday checked, the Weekend package returns on Sunday even though Sunday isn't checked. This is by design — you configured the package knowing exactly when customers return.

Best Practices#

Keep It Simple#

• Start with 2-3 timeslot types
• Add more only if needed
• Too many options confuse customers

Match Your Operations#

• Set hours you can actually staff
• Consider turnaround time needed
• Account for check-in/briefing time

Closed Days#

• Uncheck closed days in Active Days
• Set minimum stay for the day before a closed day (e.g., Saturday → 2 days if closed Sunday)
• Rentals will span closed days naturally — the customer just can't pick up or return

Package-Based Rentals#

• Use Flexible + Duration Options for fixed packages
• Only check the valid start day(s) in Active Days
• Set flat pricing per package per boat
• Use Price Rules for seasonal adjustments (e.g., +$300 for high season)

Optimize for Bookings#

• Offer popular duration options
• Price to encourage longer rentals
• Use minimum durations strategically

Review Regularly#

• Check which options are popular
• Adjust based on demand
• Update seasonally

Troubleshooting#

Customers can't book certain times#

• Check day-of-week settings
• Verify operating hours
• Look for blackout dates
• Ensure unit is connected to timeslot

Calendar won't let customer select a range across a closed day#

• This has been fixed — customers can now select Thursday→Monday even if Sunday is closed
• The calendar only requires the start and end dates to be operating days
• If you still see issues, clear your browser cache

Customer can't return on a specific day#

• That day might not be checked in Active Days
• For daily timeslots, both the pickup day AND return day must be operating days
• Exception: package-based timeslots (with Duration Options) — the package defines the return day

Wrong duration showing#

• Review duration options
• Check if flexible is enabled
• Verify minimum/maximum settings

Price not displaying correctly#

• Check unit-timeslot connection
• Verify option-specific pricing
• Ensure timeslot is not archived

Related Articles:

• Understanding Availability
• Setting Base Rates
• Blackout Dates