Multi-Location Management

# Multi-Location Management Manage multiple rental locations from a single RecSystems account. Perfect for businesses with multiple sites, satellite locations, or franchises. Each location can have its own inventory, pricing, and contact information. ## What You'll Learn - Creating and configuring locations - Assigning units to locations - Setting location-specific information - Managing location visibility - Using AI to generate location content - Handling multi-location bookings ## Accessing Locations Navigate to: **Dashboard → Locations** ## Understanding Locations ### Location Benefits - Separate inventory by site - Location-specific pricing - Different contact info per site - Custom descriptions - Individual operating hours - Targeted availability ### Location vs Units - **Locations**: Physical sites (Marina, Resort, Store) - **Units**: Equipment at those sites - One unit can serve multiple locations - Availability tracked per location ## Creating a New Location ### Step 1: Basic Information 1. Click **"New Location"** 2. Enter location name - Be descriptive: "Downtown Marina" - Not just: "Location 1" 3. Click **"Create Location"** ### Step 2: Location Details **Address Information**: - Street Address - City, State, ZIP - Country - GPS Coordinates (optional) **Contact Details**: - Phone number - Email address - Website URL - Hours of operation **Location Fee**: - Additional charge for this location - Applied to all bookings - Shows separately on invoice ### Step 3: Description **Manual Description**: - Write your own content - Highlight unique features - Mention nearby attractions - Include parking/access info **AI-Generated Content**: 1. Enter brief description 2. Click **"Generate with AI"** 3. System creates: - Headline - Full description - SEO-friendly content 4. Edit as needed ## Assigning Units to Locations ### Method 1: From Location Page 1. Open the location 2. Click **"Manage Units"** 3. Select units to assign 4. Set quantity per location 5. Click **"Save Changes"** ### Method 2: From Unit Page 1. Open any unit 2. Click **"Locations"** tab 3. Check locations to assign 4. Enter quantity available 5. Save unit ### Quantity Management - Set different quantities per location - Example: 5 jet skis at Marina, 3 at Resort - Availability tracked separately - Prevents overbooking ## Location Settings ### Publishing Status - **Published**: Visible to customers - **Unpublished**: Hidden from booking - Use for seasonal locations - Prepare before launching ### Display Order 1. Click **"Reorder Locations"** 2. Drag to arrange 3. Primary location first 4. Seasonal locations last ### Location Images - Upload photos of the site - Show parking areas - Include landmarks - Add facility photos ## Managing Location Information ### Operating Hours Set specific hours per location: - Weekday hours - Weekend hours - Seasonal variations - Holiday schedules ### Pickup Instructions Provide clear directions: - Where to meet - Parking information - Check-in location - What to bring ### Special Requirements Note location-specific needs: - Age restrictions - License requirements - Physical limitations - Weather considerations ## Location-Specific Features ### Custom Pricing Options for each location: - Base location fee - Percentage markup - Seasonal adjustments - Special promotions ### Availability Rules Control when units available: - Different seasons - Weather restrictions - Maintenance schedules - Local regulations ### Staff Assignment - Assign staff to locations - Location managers - View permissions - Notification settings ## Multi-Location Bookings ### Customer Experience 1. Customer selects date/time 2. Sees available locations 3. Compares prices 4. Chooses preferred site 5. Books with location fee ### Behind the Scenes - Inventory checked per location - Location fee added - Confirmation shows site - Staff notified by location ## Location Performance ### Viewing Analytics **Dashboard → Reports → Locations**: - Bookings per location - Revenue by site - Utilization rates - Popular times ### Key Metrics - Booking volume - Average revenue - Equipment utilization - Customer ratings - Seasonal trends ## Best Practices ### 1. Clear Naming - Use descriptive names - Include area/landmark - Avoid generic labels - Consider SEO ### 2. Complete Information - Full address details - Accurate contact info - Clear instructions - Updated hours ### 3. Quality Photos - Show the actual location - Include signage - Highlight parking - Display facilities ### 4. Regular Updates - Seasonal hour changes - Holiday schedules - Construction notices - New amenities ### 5. Monitor Performance - Track booking patterns - Adjust inventory - Update pricing - Optimize availability ## Common Location Scenarios ### Seasonal Location 1. Create location 2. Set as unpublished initially 3. Assign summer inventory 4. Publish when season starts 5. Unpublish at season end ### Franchise Setup 1. Create each franchise location 2. Assign local inventory 3. Set franchise fees 4. Enable location managers 5. Track separately ### Event Venue 1. Special event location 2. Limited time availability 3. Premium pricing 4. Specific inventory 5. Custom instructions ### Delivery Hub 1. Central location 2. No customer pickup 3. Delivery instructions 4. Service area info 5. Delivery fees ## Troubleshooting ### Location Not Showing - Check published status - Verify units assigned - Confirm availability - Review date restrictions ### Wrong Inventory - Check unit quantities - Verify assignments - Review availability rules - Update as needed ### Missing Information - Complete all fields - Add contact details - Include instructions - Upload images ## Advanced Features ### Location Groups - Group related locations - Regional management - Bulk updates - Shared inventory ### Transfer Inventory - Move units between locations - Track transfers - Update availability - Maintain history ### Location-Based Reporting - Custom reports per site - Compare locations - Identify trends - Optimize inventory ## Related Guides - [Unit Management](../02-inventory-setup/unit-management.md) - Managing inventory - [Availability Rules](../02-inventory-setup/availability-rules.md) - Setting schedules - [Custom Domains](./custom-domains.md) - Location-specific websites - [Pricing Strategies](../03-revenue-optimization/pricing-strategies.md) - Location pricing --- *Location Tip: Start with one well-configured location before adding more. This becomes your template for consistency.*